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Contact Us

Exabytes’s Technical Support Department is handled by Experienced System Engineers and System Support Personnel on 24 Hours, 7 Days a Week. Technical Support will answer any technical questions you have about exabytes.com hosting, products and services.

Exabytes does not provide a telephone contact method for technical support. Based on the nature of problems had by web hosting customers, it is much timelier and more effective for issues to be handled via email rather than over the phone.
  • Mail Support

    Mail support will answer any question related to email and Ebuzzzz issue.

    • Working Hour: 24hrs x 7days
    • Click here for email support request.
  • Web Support

    Web support team will be happy to answer questions related to your server configuration, scripts, ftp, application, DNS and control panel issue.

    • Working Hour: 24hrs x 7days
    • Click here for web support request.
  • Server Support

    Server support team will answer any question related to your dedicated server issue from your email issue to server configuration issue.

    • Working Hour: 24hrs x 7days
    • Click here for dedicated/colocation support request.
  • Sales Department

    Our sales staff will be happy to answer any questions you have about buying exabytes.com products and services.

    • Working Hour: 9.00am - 5.00pm GMT +0800
    • Working Day: Monday - Friday
    • Click here for sales inquiries.
  • Customer Service Department

    Customer Services will answer any non-technical questions you have about exabytes.com’s hosting, products, services and procedures.

    • Working Hour: 9.00am - 5.00pm GMT +0800
    • Working Day: Monday - Friday
    • Click here for customer service support.
  • Billing Department

    Billing Department will be happy to answer any billing questions you have about exabytes.com hosting, products and services.

    • Working Hour: 9.00am - 5.00pm GMT +0800
    • Working Day: Monday - Friday
    • Click here for billing inquiries.
  • Abuse Department

    Abuse Department handles all complaints, UCE Abuse, TOS Violations, Exploitable Scripts, Illegal Activities.

    • Working Hour: 9.00am - 5.00pm GMT +0800
    • Working Day: Monday - Friday
    • Click here to report on abuse.

Headquarter

Exabytes Network Sdn Bhd

1-18-8, Suntech @ Penang Cybercity
Lintang Mayang Pasir 3, 11950
Bayan Baru, Penang.

Kuala Lumpur Branch

Exabytes Network Sdn Bhd

Office Suite 15.3A, 15th Floor, Menara Aik Hua,
Cangkat Raja Chulan, 50200 Kuala Lumpur.


Exabytes Group

H1-4 (Block H1, Level 4) SetiaWalk,
Persiaran Wawasan,
Pusat Bandar Puchong,
47100 Selangor Malaysia.

Singapore Branch

Exabytes Network (Singapore) Pte. Ltd.

33 Ubi Ave 3 #05-04, Vertex Tower B
Singapore 408858

Location Map of Headquarter

Need Helps? Contact our specialist today!

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Talk to a specialist who knows your needs like the back of his hand. Call +60(4)6308283.

Talk to a Specialist (Sales)

Talk to a specialist who knows your needs like the back of his hand. Call +60(4)6308283.

Send us a ticket at support.exabytes.com to have all your lingering doubts answered!.

Send us ticket.

Send us a ticket at support.exabytes.com to have all your lingering doubts answered!.

Stay in touch with us, for all new product launches and special giveaways at blog.exabytes.com

Connect with Exabytes.

Stay in touch with us, for all new product launches and special giveaways at blog.exabytes.com.

Accepted payment methods:

We accept credit cards as well as paypal

Urgently need our support and solutions? Talk to our friendly live chat support right away!


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